We combine local county knowledge with national-grade standards, delivering rapid clears, eco-friendly melt choices, and GPS-confirmed routes that keep New Hanover County NC businesses and homes operating through every storm.
Ready Before the First Flake
Our county crews pre-trip equipment, salt high-touch zones early, and verify every pass with photos and timestamps you can forward to insurance or boards.
Who We Are
County Crews Who Live Here, Standards That Travel Everywhere
We recruit operators who know New Hanover County NC backroads, steep drives, and tricky intersections. Each season, we refresh training on safety cones, stake placement, and melt calibration to protect pavement, landscaping, and pets.
We document everything: time-on-site, material usage, before-and-after photos, and hazard notes. Your risk team gets records, your residents get safe footing, and your managers stay focused on operations, not snow.
Residential & HOA
HOA boards appreciate our communication: route ETAs, storm-stage updates, and refreeze alerts that keep slips and trips down to zero.
Pre-scheduled triggers matched to county alerts
Sidewalk and step detailing
Second-pass checks after temperature dips
Commercial & Retail
Curb pushes, dock clears, and ADA route focus keep customers moving and deliveries on time.
Zero-hour opening clears
Heavy equipment for high banks
Eco melt options for landscaping
Critical Facilities
We carry backup spreaders, spare blades, and fuel reserves so priority sites in New Hanover County NC stay fully operational.
Pre-positioned loaders and plows
Single-point communication for command staff
Proof-of-service packets
Why Choose Us
Safety, Speed, Documentation
24/7
Night, dawn, or mid-storm, our desk routes teams where the need is hottest.
Photo
You get compliance-ready packets without requesting them.
Eco
We balance traction with environmental care on every lot.
We design county routes to avoid traffic choke points, pairing operators who know shortcuts with dispatchers who see storms shift in minutes. Equipment is checked before roll-out, fueled, and paired with spare blades, so a single hiccup never stalls your service.
Deep County Coverage, Door-to-Door Detail
Beyond plowing, we manage stack placement to protect sightlines, clear fire lanes first, and keep ADA routes dry. Our crews carry marked shovels for steps and ramps, plus brooms for entry mats.
With transparent logs, property managers can answer board questions fast, and business owners can prove due diligence if an incident occurs.
County Voices
They text before arrival, send photos after, and our HOA walks stay spotless. HOA Board in New Hanover County NC
We kept docks open all season because they staged loaders and monitored refreeze. Logistics Manager
Our risk team loves the documentation. Claims dropped to zero. Facilities Director
FAQ
County FAQs
How fast do you mobilize?
Storm desk watches radar cells; crews roll early to pre-salt before bonding.
Do you handle documentation?
Proof-of-service packets arrive automatically in your inbox after each pass.
What about eco concerns?
Eco-focused melts and targeted applications cut waste and runoff risk.
Storm Playbook for New Hanover County NC
Before the storm, we walk your site, map hazards, and set stack zones so plows never block drains, hydrants, or line-of-sight for drivers. We flag downspouts that drip, tiles that stay slick, and shaded corridors that ice first, then we plan passes to hit those areas early and often.
During the storm, dispatchers watch radar, wind, and temperature spread, resequencing routes when bands stall or intensify. Curb pushes and dock clears happen in waves, while sidewalk teams loop entries, ramps, and crosswalk approaches to keep foot traffic safe. Photo updates roll in automatically, giving you confidence that each pass is happening on schedule.
After the storm, we run refreeze patrols at night and before dawn, hitting sloped drives, shaded corners, and entry mats to stop black ice before it forms. Completion packets include time, GPS, materials, and photos so you have a clear record for boards, insurers, and compliance teams.
We also note recurring trouble spots and share quick fixeslike redirecting downspouts, moving bins, or adding stakesso every storm gets safer and faster to service.
Safety First
Visibility stays high with low stacks and marked hazard points so drivers and pedestrians share space safely.
Proof On Demand
Need a summary? We deliver a single PDF packet for quick sharing.
Eco Mindset
Measured applications keep melt effective without waste, reducing corrosion and protecting nearby lawns and plantings.
Stay Open, Stay Safe, Stay Documented
Snow does not wait and neither do we. TotalSnowRemoval puts county crews on alert before forecasts turn, keeps equipment ready with spare parts, and holds communication lines open so you always know the plan.
From first flake to final melt, our only job is to keep you open and liability-low. Let us prove it this season.
Service is the product, but reliability is the promise. With layered crews, documented steps, and eco-smart melt, we keep your county properties safe while respecting budgets and the environment. It is how TotalSnowRemoval earns trust storm after storm.
New Hanover County is a county located in the U.S. state of North Carolina. As of the 2020 census, the population was 225,702. Though the second-smallest county in North Carolina by land area, it is one of the most populous, as its county seat, Wilmington, is one of the state's largest cities. The county was created in 1729 as New Hanover Precinct and gained county status in 1739. New Hanover County is included in the Wilmington, NC Metropolitan Statistical Area, which also includes neighboring Pender County.